Sewage Cleanup and Restoration



Sewage Backup Cleanup in El Dorado Hills and Placerville

Water from sewer system backups is highly dangerous. It’s grossly unsanitary and may contain harmful bacteria, viruses, and other pathogens that can cause serious illness. Special training and equipment are essential to safely handle and clean up this contamination.

Sewage Backup or Toilet Overflow? Call Us Today

There are three categories of contaminated water, and SERVPRO of El Dorado Hills/Placerville will assess the situation to determine the type of water and plan the proper response to safely restore your property:

  • Category 1: "Clean Water"
    This comes from a clean source, such as a broken water supply line or faucet. If untreated, it can degrade into a higher category depending on time, temperature, and contact with contaminants.

  • Category 2: "Gray Water"
    Contaminated water that may cause illness if ingested. It includes overflow from washing machines or toilets with urine, but no feces. It can quickly escalate into Category 3 if not addressed.

  • Category 3: "Black Water"
    Highly unsanitary water from sources such as sewer backups, flooding from rivers or streams, or toilets with feces. It may contain harmful chemicals, microbes, and untreated sewage and can pose severe health risks.

24/7 Emergency Service

Sewage backups are emergencies that require immediate attention. SERVPRO of El Dorado Hills/Placerville has the expertise and equipment to safely clean, disinfect, and restore your home or business.

Call Us Today for Professional Sewage Backup Cleanup!

Sewage Backup or Toilet Overflow? Call Us Today – (916) 933-3890

There are three major types of contaminated water. SERVPRO of El Dorado Hills/Placerville will inspect that contaminated water to determine the type of water and then plan the appropriate response to safely restore your home or business.

The three types of contaminated water:

Category 1: "Clean Water"

This is water from a clean source, such as a broken clean water supply line or faucet. If left untreated, category 1 water can quickly degrade into category 2 or 3 water depending upon such factors as time, temperature, and contact with contaminants.

  • Water from a clean source like a broken water line
  • If left untreated, can degrade into category 2 or 3

Category 2: "Gray Water"

This water has a significant level of contamination that could cause discomfort or illness if ingested. Sources for category 2 water may include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

  • May contain bacteria and viruses
  • Can quickly degrade into category 3 if left untreated

Category 3: "Black Water"

This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category 3 water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

24 Emergency Service

Sewage backup should be considered an emergency and dealt with as quickly as possible. We are the water damage restoration specialists with specific training and expertise to safely restore your home or business.