Recent Posts

SERVPRO of El Dorado Hills/Placerville: Water and Fire Damage Board Up

10/1/2022 (Permalink)

exterior of house burnt from fire damage and board up service SERVPRO of El Dorado Hills/Placerville provided emergency board up to a customer who had fire damage to their garage.

If your home has experienced water or fire damage that has affected your windows or exterior walls, protecting your home is SERVPRO of El Dorado Hills/Placerville’s immediate concern! After your receiving your initial call, our team of technicians will be dispatched to your home and provide board up services to the damaged areas. Providing an emergency board up will prevent additional damage from rain or debris as well as secures your structure and its contents.

Once we have made certain that no further damage can occur, we can begin the restoration process. We remove any remaining water and dry out the structure. Our production managers will coordinate with the insurance company for coverage if the materials in your property are still affected. Our team of technicians will discard any materials that are removed such as flooring, insulation, and wet sheetrock that is deemed unsalvageable. They will sort through, inventory and document your personal belongings that are affected by the water and/or fire loss to determine which item is salvageable. Contents that can be saved are restored professionally and stored at our facility. Once your home has been through the mitigation process, it is ready for construction services by a contractor.

The team at SERVPRO of El Dorado Hills/Placerville help simplify the restoration process by handling the initial emergency services, dry out, and mitigation services. We provide a range of restoration services.

The services that we provide includes:  

  • Board Up 
  • Drywall Removal 
  • Content Manipulation
  • Pack Out and Storage
  • Pack Back
  • Flooring Removal
  • Water Restoration
  • Fire Restoration
  • Mold Remediation
  • Biohazard Clean Up
  • Blood Clean Up

When you call our SERVPRO of El Dorado Hills/Placerville office after fire or water damage, you can count on us to be there throughout the process to help. We are available by phone at 916-933-3890, 24 hours a day, 7 days a week. Call SERVPRO of El Dorado Hills/Placerville today.

Flood vs Sewage Water

10/1/2022 (Permalink)

Our approach to treating water damage in El Dorado Hills homes is dependent on which category it falls into:

Category 1 or Clean Water

Clean water is just that. Water that has come from a source that is not contaminated. Examples of this include a pipe bursting or a refrigerator supply line leak. Although clean water can cause significant damage to your El Dorado Hills home, it is not considered hazardous to human health as there are no microbes in the water. The biggest hazard clean water presents is if the area that has been damaged is not properly cleaned or dried out. This can result in organic growth – mold damage.

Category 2 or Gray Water

Gray water is water that is slightly contaminated – usually because of the nature of the source or because of neglect. Examples of this include when a washing machine overflows and a toilet overflow that contains urine. Clean water can become gray water if it left untreated for an extended period of time.

Category 3 or Black Water

Black water is highly contaminated and dangerous to human health because black water can include toxic materials such as bacterial diseases, chemicals, microbes, and more. Sewage based components such as bacteria, fungi, feces, viruses, and parasites. Category 3 situations are usually caused by sewage backups or overflows and flooding. Examples of this include bathtub back up or toilet overflow that contains feces.

Any water damage that is not treated correctly will eventually elevate to the next category. Even a simple pipe burst can turn into a biohazard and mold issue if not treated.

If you have any water damage in your home, call SERVPRO of El Dorado Hills/Placerville at 916-933-3890 for service that you can count on. We are available to assist you in El Dorado Hills, Cameron Park, Shingle Springs, Diamond Springs, and Placerville.

SERVPRO of El Dorado Hills/Placerville: Why is Insurance Important in Water and Fire Damage Emergencies

10/1/2022 (Permalink)

ceiling drywall came down in bedroom from water damage Water damage from copper pipeline in Folsom - ceiling collapse in renter's bedroom. SERVPRO of El Dorado Hills/Placerville responded immediately.

SERVPRO of El Dorado Hills/Placerville encourages renters to have renters insurance and homeowners to have homeowners insurance in the event of water or fire damage emergency to the property. There are many residents in the Placer and Sacramento County area who rent or own their home or apartment and are unsure of whether they should purchase insurance.

For a homeowner or landlord, it is advised to have homeowner’s insurance to cover for any unexpected damages as you live in your home or rent your home. Although it is true that a landlord or property manager has an insurance policy, it provides insurance for the building/structure. Belongings are not covered under their policy in case of a theft, or disaster such as a flooding or fire. If you are a tenant, having renter’s insurance is an inexpensive way to protect your belongings like furniture, electronics, and other belongings.

A recent tenant living in Folsom had a copper pipeline leak which resulted in the ceiling coming down in one of the bedrooms on all of the contents. It is devastating enough to wake up to a water damage in your rental home, but finding out that you may not be reimbursed for your losses doubles the catastrophe. That is why SERVPRO of El Dorado Hills/Placerville recommends filling an insurance claim as a renter or a homeowner.

Call SERVPRO of El Dorado Hills/Placerville at 916-933-3890. We operate 24/7 for emergency water and fire damage for both homeowners and renters.

Choose SERVPRO of El Dorado Hills/Placerville

8/31/2022 (Permalink)

SERVPRO of El Dorado Hills/Placerville is available 24/7 for water emergencies, large or small. Our team of technicians specialize in both residential and commercial water damage restoration. We focus on accelerating drying time while documenting the entire restoration process for your insurance and restoring salvageable items. Our technicians care about your El Dorado Hills, Cameron Park, Shingle Springs, Diamond Springs, and Placerville property and want to help you get your property to its pre-existing state.

What to Expect When You Call

Our customer service representative will be able to answer your call any time. We understand that a water damage event can be overwhelming, and when you call our office, we understand that you may feeling confused or stressed out. SERVPRO of El Dorado Hills/Placerville will guide you through your water damage emergency.

When you call our office, we will ask you a series of questions regarding the water damage. These questions will help our team determine the type of equipment and resources to bring, including how many certified technicians are needed to complete the job successfully.

Here are some questions you may be asked:

  • Name & Contact information
  • Insurance information (if applicable)
  • The address where the loss occurred
  • The source of the water damage (if identified)
  • If electricity and water are available on the on-site
  • The time and date of the flood or water loss

Our team of technicians are here when the unfortunate happens. We provide water mitigation, fire restoration, contents manipulation, biohazard cleanups, and reconstruction services. Rest assured, our staff is equipped with the knowledge to restore your home, business, or commercial building. SERVPRO can complete the job from beginning to end. If you need emergency services, we recommend calling SERVPRO of El Dorado Hills/Placerville at 916-933-3890. We are available 24/7.

Call SERVPRO of El Dorado Hills/Placerville for Restoration Services

8/31/2022 (Permalink)

After commercial or residential damage, it is necessary to begin the restoration process as soon as possible. Analyzing the damage on your own leaves behind many unnoticed areas that can cause secondary damages later or can lead to a bigger damage to your property. SERVPRO of El Dorado Hills/Placerville are the professionals equipped to take care of everything, from analyzing the damages to providing remediation and restoration.

Why SERVPRO of El Dorado Hills/Placerville?

  • Services on Time: We provide emergency services 24/7 and are at your service as soon as you reach out to us for help.
  • Expert Personnel: We provide highly trained technicians to assess the damages. With IICRC industry certifications, our team of technicians are equipped with the knowledge to restore your property.
  • Restoration Mentality:Our restore first mentality helps to lower the costs to get you back in your home or business sooner. This focus relies upon our specialized training and equipment to restore your property back to pre-event condition.
  • Insurance Claim Handling: We are also experts in handling insurance matters. If you have no experience in filling the insurance claims, then we can provide stress-free claims process where we can manage the insurance paperwork and process with your adjuster directly.

The trained experts of SERVPRO of El Dorado Hills/Placerville are available 24/7 for emergency services and are available by phone at 916-933-3890.

Board-Up Services for Sacramento Commercial Building

7/1/2022 (Permalink)

board up to commercial building in sacramento SERVPRO of East Sacramento/West Arden Arcade does board up after car runs into commercial building.

A commercial building in Sacramento recently had a car go through the structure which set off the fire sprinklers. Not only did the customer have to deal with broken commercial glass, but water damage cleanup within the building to structure materials and documents.

SERVPRO of East Sacramento/West Arden Arcade received the call in the middle of the night and was able to dispatch a team of technicians to provide emergency services which included water extraction, board up, debris cleanup, and equipment placement to dry out the affected areas in the building. After we provide emergency services, we carefully monitor the drying progress each day. 

With the commercial building containing documents that were damaged by the water, our SERVPRO headquarters assist with getting the documents in a controlled environment where they can be treated properly. It includes dry cleaning each page as well as disinfecting the documents with radiation and returning back to the facility. 

Call SERVPRO of East Sacramento/West Arden Arcade for emergency services! We assist with water damage, board up and debris clean up in this case. We are available 24/7 for all types of emergencies. For other types of services like mold damage, SERVPRO of East Sacramento/West Arden Arcade can provide an inspection during business hours that is suited to your schedule. Give SERVPRO of East Sacramento/West Arden Arcade a call at 916-285-7257 to speak to a representative today!

SERVPRO of El Dorado Hills/Placerville Water Damage Process

5/30/2022 (Permalink)

SERVPRO of El Dorado Hills/Placerville know that water damage is more common than any homeowner would hope. A few of the common sources of water damage besides storms and flooding include, but are not limited to:

  • Sinks and bathtubs overflowing due to drainage issues
  • Toilets overflowing due to drainage issues
  • Poor sealing around showers, tubs, and toilets
  • Leaking appliances and fixtures such as dishwashers, washing machine, water heaters and more
  • Water and chemicals sprayed by firefighters
  • Sewage backups
  • Plumbing blockages, leaking pipes, and burst water mains

It is helpful to know the most common source of water damage to minimize the potential for it happening.

So, what do you do once it happens? How does SERVPRO of El Dorado Hills/Placerville get your house back to normal?

Here is a basic breakdown of the process, from start to finish.

Step 1: You can minimize further damage

Water damage is a process that can progress quickly, or very slowly. Either way, you want to act fast to try and stop as much of that process as possible. A few minutes can be the difference tearing out the floor in one room and tearing out the floors and walls in half of your home.

If the water is originating from your plumbing or a fixture, shut off the main water valve in your home. If there is a great deal of flooding, shut off the power to avoid accidental electrocution from appliances and wiring in the affected areas. Consult us before considering removing carpeting and underpadding.

Call SERVPRO of El Dorado Hills/Placerville for help and inform your insurance company. For insurance purposes, hold onto all receipts for items and services procured to deal with the water damage.

Step 2: Assess the extent of the damages and provide emergency services

The first thing we must do when we get on-site is to inspect your property and assess the situation. It is very important at this stage to determine if contaminants are present in the water because this will affect the restoration process. Water contamination generally falls into three categories:

  1. Clear water. This is water that is fresh out of the faucet and uncontaminated.
  2. Gray water. It is water that contains dirt and other contaminants, but it is not toxic or disease-carrying.
  3. Black water. This is water that could be potentially disease-carrying, due to harboring harmful microorganisms. Black water is biohazardous, and black water contamination should only be handled by a restoration specialist like SERVPRO.

Once we know how contaminated the water is, and have taken the necessary safety precautions, then we can thoroughly assess the level of damage to your property, and the presence of other materials that may be a safety hazard, such as asbestos or lead.

Step 3: Removing the water

If necessary, we can assist with moving your contents to help remove water from the loss area. Once the area has been cleared, our technicians and use our truck mount or portable to extract water from the affected area to remove any standing water as quickly as possible.

Once the water has been extracted, then we can determine whether any existing carpeting or attached floor covering need to be removed to protect subflooring, and the extent of the damage to floors and walls. We have a variety of tools for detecting where moisture has penetrated.

Step 4: Drying structure materials

To salvage as much of your home or other structural property as possible, we must ensure that all moisture is removed from the materials. Wood flooring and drywall can look dry to the naked eye, but it can retain a great deal of water without looking visibly moist. Without immediate remediation of this, long term damage such as swelling, warping, and the growth of mold can result.

Our industrial grade fans and dehumidifiers are used to maintain constant air circulation and to actively extract moisture from surfaces within the affected area.

Step 5: Cleaning, deodorizing, and sanitizing affected surfaces and items

Drying alone is not enough. Without the proper sanitization, mold may grow and spread, causing odors, unsightly stains, and ultimately, additional damage to your home and property.

We aim to provide full water damage restoration and help to prevent secondary damage to your home. Call SERVPRO of El Dorado Hills/Placerville at 916-933-3890 to assist you with water damage. We are available 24/7 for emergency services.

SERVPRO provides restoration services to businesses in El Dorado Hills and the surrounding areas

5/27/2022 (Permalink)

commercial water damage in placerville SERVPRO of El Dorado Hills/Placerville dispatched to resolve flooding to Placerville commercial building.

There are many things to be aware of when there is a leak in a commercial establishment in El Dorado Hills. A team of experienced experts can help you to navigate these parameters and through the process of water damage restoration.

SERVPRO of El Dorado Hills/Placerville is the leading water restoration company in the El Dorado Hills area. Our office and technician can help you to connect with us and you can trust our knowledge and ability in extracting water and identifying problems that may result from a leak. We document the process and can help you file insurance claims or coordinate repairs.

Can secondary damage be avoided after a leak?

If you have a business leak, it is important to act quickly. First step is to determine what the cause is and to turn off the water supply to stop the water from causing further damages. SERVPRO of El Dorado Hills/Placerville knows that water extraction  and drying equipment quickly creates an environment in which mold and other problems cannot thrive. This is why we have our extractor van and special drying services available. We may use other technology to dry your commercial business.

  • Air movers
  • Dehumidifiers
  • Containment to shrink the drying zone

SERVPRO of El Dorado Hills/Placerville is your first call when you have water problems. Call us at 916-933-3890 to have us leave your business looking "Like it never even happened."

Water Damage and Home Safety Tips for El Dorado Hills Residents

4/28/2022 (Permalink)

When you have water damage to your home, SERVPRO of El Dorado Hills/Placerville will respond quickly to prevent further damage and begin the water repair and restoration process.

Water Damage and Home Safety

When you suffer from water damage in a home, it is important to note the steps that could have led to its prevention. Plumbing, storm, or flood issues can be extremely costly and typically require immediate action to remediate.

Leaking Supply Line

Washing machines have supply lines that face constant pressure. The problem lies in whether or not the washing machine contains supply lines composed of PVC or rubber. These can easily rupture and wear out, which can result in an entire laundry room flooding in the span of a couple of minutes if you fail to shut off the source of water in time.

Air Conditioning Condensation

AC units are designed to produce condensation in which moisture drips from the evaporator coil into a pan and is ejected from a property via a drain line. This system works until damage is taken by the pan or the drain line becomes clogged with dirt or dust. When water cannot escape, it will leak out from your AC straight into the house. All that unwanted water can damage the walls, floors, and weaken the insulation.

Blocked Drains

Any drain, regardless of whether it is a kitchen sink, bathtub, or bathroom floor, can clog for a variety of reasons. Grease buildup, dirt, hair, toiletries, and other foreign objects have the potential to obstruct the pipe and prevent proper drainage. When not taken care of on a routine basis, they can easily back up, resulting in water damage and flooding.

SERVPRO’s professionals specialize in repairing and restoring following residential water damage. Call SERVPRO of El Dorado Hills/Placerville at 916-933-3890.

SERVPRO of El Dorado Hills/Placerville Offers Water Damage Prevention Tips For Your Home

4/28/2022 (Permalink)

Water damage is a nightmare that every homeowner hopes to never happen to them. Water could come from leaking pipes, a neglected roof repair, or a flood that started outside - these possibilities could ruin floors, walls, furniture, and personal keepsakes. By taking simple precautions, it can help you avoid expensive mitigation and contractor repairs. If you would like to learn more about preventing water damage to your home, keep reading.  

Tip #1 – When buying a new home, check for mold & water lines

The first tip is to make sure that you are not taking on an old problem with a new house when buying a new home. As you walk the home's exterior, look for water lines close to the foundation where signs of previous water damage can be seen. This will tell you whether or not there have been previous problems. Additionally, sometimes mold will grow behind baseboards when a wall gets wet time after time.

Tip #2 – Take advantage of extras in your security system

Many modern security systems will not only provide a warning if an intruder gains entry to your home, but they will also include flood sensors that they often place under sinks or next to washing machines. You can also put these flood sensors next to doors where you may have had issues in the past.  

Tip #3 – Monitor your water pressure

One of the first signs that there may be an issue inside your home is a slight drop in your water pressure that remains constant. This can signal a leak in a pipe in the foundation or under your home where it is not readily visible. If you do not have a way to measure or monitor your water pressure, keep an eye on your water bill for extremely unusual usage; this may also mean the same thing.  

It does not always take a natural disaster to cause significant water damage. Your home can be susceptible to water damage through all different types of issues within the home. We hope you use these tips to help prevent water damage and find them helpful.  

SERVPRO of El Dorado Hills/Placerville offers a 24/7 emergency and water damage cleanup that is Faster To Any Size Disaster. Call 916-933-3890 to have an emergency response crew at your home within hours.