SERVPRO of El Dorado Hills/Placerville Suggests Taking Immediate Action After Water Damage

9/25/2024 (Permalink)

Water damage can occur suddenly at any time to a home or a business. Often times, water damage can be sudden and accidental or be a slow leak over time that goes unnoticed. Regardless of the situation, SERVPRO of El Dorado Hills/Placerville suggests taking immediate action after water damage occurs. By addressing the situation upon first notice, it can prevent secondary damages. Addressing water damage can prevent secondary damages such as mold damage and limit the structure damage. SERVPRO of El Dorado Hills/Placerville typically recommends emergency services to be provided within a couple of days of the loss to prevent secondary damages. Emergency services can consist of water extraction and placing drying equipment. If it is not addressed, water can travel and saturate all materials, from walls, floor, and framing which can affect their integrity over time. If immediate action is not taken, mold can begin to form and cause secondary damages and spread causing further damages.  If water and/or mold damage occurs within your home or business, contact our SERVPRO of El Dorado Hills/Placerville office at 916-933-3890. Services provided by our location include: water damage, fire damage, mold remediation, and biohazard remediation. If emergency services are not required, we can schedule to set up an inspection to provide a detailed estimate for the mitigation work needed at the property. 

Water Damage Restoration Happens Fast with SERVPRO of El Dorado Hills/Placerville

9/27/2023 (Permalink)

Do you have water damage? Help is no further than SERVPRO of El Dorado Hills/Placerville. Call us today for an inspection or emergency services!

SERVPRO® is a trusted franchise nationwide - our office is located in El Dorado Hills

Any water damage incident can cause minor or severe damage to your home if not handled in a timely manner. It is essential to hire professionals like SERVPRO of El Dorado Hills for water damage mitigation services. Our office and production staff have the knowledge, equipment, and proper training needed to assist in the event of an emergency.

So, how does SERVPRO of El Dorado Hills/Placerville use drying science to assist with water damage?

Our priority in the event of water damage is to create ideal conditions for drying. Our technicians manipulate the humidity, air flow, and temperature to speed up the drying process and evaporation of moisture that has been absorbed into porous materials.

What is humidity? It lowers the moisture content of the drying air. SERVPRO of El Dorado Hills use various types of dehumidifiers to remove water vapor from the air and turn it back into liquid water.

What is air flow? The water that evaporates from the porous materials becomes a boundary layer. SERVPRO of El Dorado Hills/Placerville utilize equipment like air movers to remove this boundary layer and replace it with the warm and dry air from the dehumidifiers.

Our SERVPRO technicians have the knowledge and experience to monitor and control the above factors to ensure that your residential home or commercial property is stabilized and restored to preloss conditions quickly and efficiently.

Call SERVPRO of El Dorado Hills/Placerville at 916-933-3890. Our water mitigation experts are available 24/7 to help with any emergency services.

Flood vs Sewage Water

10/1/2022 (Permalink)

Our approach to treating water damage in El Dorado Hills homes is dependent on which category it falls into:

Category 1 or Clean Water

Clean water is just that. Water that has come from a source that is not contaminated. Examples of this include a pipe bursting or a refrigerator supply line leak. Although clean water can cause significant damage to your El Dorado Hills home, it is not considered hazardous to human health as there are no microbes in the water. The biggest hazard clean water presents is if the area that has been damaged is not properly cleaned or dried out. This can result in organic growth – mold damage.

Category 2 or Gray Water

Gray water is water that is slightly contaminated – usually because of the nature of the source or because of neglect. Examples of this include when a washing machine overflows and a toilet overflow that contains urine. Clean water can become gray water if it left untreated for an extended period of time.

Category 3 or Black Water

Black water is highly contaminated and dangerous to human health because black water can include toxic materials such as bacterial diseases, chemicals, microbes, and more. Sewage based components such as bacteria, fungi, feces, viruses, and parasites. Category 3 situations are usually caused by sewage backups or overflows and flooding. Examples of this include bathtub back up or toilet overflow that contains feces.

Any water damage that is not treated correctly will eventually elevate to the next category. Even a simple pipe burst can turn into a biohazard and mold issue if not treated.

If you have any water damage in your home, call SERVPRO of El Dorado Hills/Placerville at 916-933-3890 for service that you can count on. We are available to assist you in El Dorado Hills, Cameron Park, Shingle Springs, Diamond Springs, and Placerville.

SERVPRO of El Dorado Hills/Placerville Water Damage Process

5/30/2022 (Permalink)

SERVPRO of El Dorado Hills/Placerville know that water damage is more common than any homeowner would hope. A few of the common sources of water damage besides storms and flooding include, but are not limited to:

• Sinks and bathtubs overflowing due to drainage issues
• Toilets overflowing due to drainage issues
• Poor sealing around showers, tubs, and toilets
• Leaking appliances and fixtures such as dishwashers, washing machine, water heaters and more
• Water and chemicals sprayed by firefighters
• Sewage backups
• Plumbing blockages, leaking pipes, and burst water mains

It is helpful to know the most common source of water damage to minimize the potential for it happening.

So, what do you do once it happens? How does SERVPRO of El Dorado Hills/Placerville get your house back to normal?

Here is a basic breakdown of the process, from start to finish.

Step 1: You can minimize further damage

Water damage is a process that can progress quickly, or very slowly. Either way, you want to act fast to try and stop as much of that process as possible. A few minutes can be the difference tearing out the floor in one room and tearing out the floors and walls in half of your home.

If the water is originating from your plumbing or a fixture, shut off the main water valve in your home. If there is a great deal of flooding, shut off the power to avoid accidental electrocution from appliances and wiring in the affected areas. Consult us before considering removing carpeting and underpadding.

Call SERVPRO of El Dorado Hills/Placerville for help and inform your insurance company. For insurance purposes, hold onto all receipts for items and services procured to deal with the water damage.

Step 2: Assess the extent of the damages and provide emergency services

The first thing we must do when we get on-site is to inspect your property and assess the situation. It is very important at this stage to determine if contaminants are present in the water because this will affect the restoration process. Water contamination generally falls into three categories:

1. Clear water. This is water that is fresh out of the faucet and uncontaminated.
2. Gray water. It is water that contains dirt and other contaminants, but it is not toxic or disease-carrying.
3. Black water. This is water that could be potentially disease-carrying, due to harboring harmful microorganisms. Black water is biohazardous, and black water contamination should only be handled by a restoration specialist like SERVPRO.

Once we know how contaminated the water is, and have taken the necessary safety precautions, then we can thoroughly assess the level of damage to your property, and the presence of other materials that may be a safety hazard, such as asbestos or lead.

Step 3: Removing the water

If necessary, we can assist with moving your contents to help remove water from the loss area. Once the area has been cleared, our technicians and use our truck mount or portable to extract water from the affected area to remove any standing water as quickly as possible.

Once the water has been extracted, then we can determine whether any existing carpeting or attached floor covering need to be removed to protect subflooring, and the extent of the damage to floors and walls. We have a variety of tools for detecting where moisture has penetrated.

Step 4: Drying structure materials

To salvage as much of your home or other structural property as possible, we must ensure that all moisture is removed from the materials. Wood flooring and drywall can look dry to the naked eye, but it can retain a great deal of water without looking visibly moist. Without immediate remediation of this, long term damage such as swelling, warping, and the growth of mold can result.

Our industrial grade fans and dehumidifiers are used to maintain constant air circulation and to actively extract moisture from surfaces within the affected area.

Step 5: Cleaning, deodorizing, and sanitizing affected surfaces and items

Drying alone is not enough. Without the proper sanitization, mold may grow and spread, causing odors, unsightly stains, and ultimately, additional damage to your home and property.

We aim to provide full water damage restoration and help to prevent secondary damage to your home. Call SERVPRO of El Dorado Hills/Placerville at 916-933-3890 to assist you with water damage. We are available 24/7 for emergency services.

SERVPRO provides restoration services to businesses in El Dorado Hills and the surrounding areas

5/27/2022 (Permalink)

SERVPRO of El Dorado Hills/Placerville dispatched to resolve flooding to Placerville commercial building.

There are many things to be aware of when there is a leak in a commercial establishment in El Dorado Hills. A team of experienced experts can help you to navigate these parameters and through the process of water damage restoration.

SERVPRO of El Dorado Hills/Placerville is the leading water restoration company in the El Dorado Hills area. Our office and technician can help you to connect with us and you can trust our knowledge and ability in extracting water and identifying problems that may result from a leak. We document the process and can help you file insurance claims or coordinate repairs.

Can secondary damage be avoided after a leak?

If you have a business leak, it is important to act quickly. First step is to determine what the cause is and to turn off the water supply to stop the water from causing further damages. SERVPRO of El Dorado Hills/Placerville knows that water extraction  and drying equipment quickly creates an environment in which mold and other problems cannot thrive. This is why we have our extractor van and special drying services available. We may use other technology to dry your commercial business.

• Air movers
• Dehumidifiers
• Containment to shrink the drying zone

SERVPRO of El Dorado Hills/Placerville is your first call when you have water problems. Call us at 916-933-3890 to have us leave your business looking "Like it never even happened."

Water Damage and Home Safety Tips for El Dorado Hills Residents

4/28/2022 (Permalink)

When you have water damage to your home, SERVPRO of El Dorado Hills/Placerville will respond quickly to prevent further damage and begin the water repair and restoration process.

Water Damage and Home Safety

When you suffer from water damage in a home, it is important to note the steps that could have led to its prevention. Plumbing, storm, or flood issues can be extremely costly and typically require immediate action to remediate.

Leaking Supply Line

Washing machines have supply lines that face constant pressure. The problem lies in whether or not the washing machine contains supply lines composed of PVC or rubber. These can easily rupture and wear out, which can result in an entire laundry room flooding in the span of a couple of minutes if you fail to shut off the source of water in time.

Air Conditioning Condensation

AC units are designed to produce condensation in which moisture drips from the evaporator coil into a pan and is ejected from a property via a drain line. This system works until damage is taken by the pan or the drain line becomes clogged with dirt or dust. When water cannot escape, it will leak out from your AC straight into the house. All that unwanted water can damage the walls, floors, and weaken the insulation.

Blocked Drains

Any drain, regardless of whether it is a kitchen sink, bathtub, or bathroom floor, can clog for a variety of reasons. Grease buildup, dirt, hair, toiletries, and other foreign objects have the potential to obstruct the pipe and prevent proper drainage. When not taken care of on a routine basis, they can easily back up, resulting in water damage and flooding.

SERVPRO’s professionals specialize in repairing and restoring following residential water damage. Call SERVPRO of El Dorado Hills/Placerville at 916-933-3890.

SERVPRO of El Dorado Hills/Placerville Offers Water Damage Prevention Tips For Your Home

4/28/2022 (Permalink)

Water damage is a nightmare that every homeowner hopes to never happen to them. Water could come from leaking pipes, a neglected roof repair, or a flood that started outside - these possibilities could ruin floors, walls, furniture, and personal keepsakes. By taking simple precautions, it can help you avoid expensive mitigation and contractor repairs. If you would like to learn more about preventing water damage to your home, keep reading.  

Tip #1 – When buying a new home, check for mold & water lines

The first tip is to make sure that you are not taking on an old problem with a new house when buying a new home. As you walk the home's exterior, look for water lines close to the foundation where signs of previous water damage can be seen. This will tell you whether or not there have been previous problems. Additionally, sometimes mold will grow behind baseboards when a wall gets wet time after time.

Tip #2 – Take advantage of extras in your security system

Many modern security systems will not only provide a warning if an intruder gains entry to your home, but they will also include flood sensors that they often place under sinks or next to washing machines. You can also put these flood sensors next to doors where you may have had issues in the past.  

Tip #3 – Monitor your water pressure

One of the first signs that there may be an issue inside your home is a slight drop in your water pressure that remains constant. This can signal a leak in a pipe in the foundation or under your home where it is not readily visible. If you do not have a way to measure or monitor your water pressure, keep an eye on your water bill for extremely unusual usage; this may also mean the same thing.  

It does not always take a natural disaster to cause significant water damage. Your home can be susceptible to water damage through all different types of issues within the home. We hope you use these tips to help prevent water damage and find them helpful.  

SERVPRO of El Dorado Hills/Placerville offers a 24/7 emergency and water damage cleanup that is Faster To Any Size Disaster. Call 916-933-3890 to have an emergency response crew at your home within hours.

Water Damage Restoration with SERVPRO of El Dorado Hills/Placerville

3/30/2022 (Permalink)

The world of water damage restoration is one of intricacy and precision. For restoration strategies to be a success, they need to be backed up by the right equipment and skills. This can mean something as sturdy as a pair of safety boots or an industry specific tool like a moisture meter.

The assortment of tools put together for every job reflects the uniqueness of water damage restoration. As every task is different, so too is the toolkit. While not all water damage requires technicians to rely on heavy duty equipment, there are some occasions when demolition tools are needed to remove compromised materials as fast and as safely as possible.

Personal Protective Equipment

Whether the level of risk posed by contaminants is high or negligible, technicians are required to wear protective clothing. This gear includes rubber gloves, rubber boots, safety goggles, and a breathing device to filter potentially harmful gasses and particulates. Hazmat suits are required under extreme clean up conditions such as blood clean up and severe sewage back-ups. In areas where moisture has been present, mold, mildew, and bacteria must be taken into account.

Moisture Meter Devices

The moisture meter is one of the most important tools for a water damage restoration specialist. This device is utilized to measure the moisture percentage of materials so that technicians know which areas are affected and need attention most urgently. It is not possible to make these kinds of assessments by sight alone, so a moisture meter is an essential part of the restoration toolkit. Hygrometers detect the relative humidity in an open environment to ascertain the level of humidity in the ambient air.

Drying and Products

Once most of the standing water has been extracted from the property by industrial grade water pumps like our truck-mount or portable extractor, more precise drying techniques can begin. There are some various tools which can be used to help with this. Industrial sized high-velocity fans, air movers, dehumidifiers (refrigerant and desiccant for larger jobs), and heaters are often used after standing water has been dealt with, and only small amounts of liquids and moisture remain.

SERVPRO technicians can put the finishing touches on the water damage in a property by using antimicrobial products to sanitize and remove lingering odors. The well-equipped vehicles of SERVPRO also carry air scrubbers and ozone machines, if needed. Call SERVPRO of El Dorado Hills/Placerville to restore your property to its pre-water damaged condition "Like it never even happened."

Our advanced equipment helps to detect hidden moisture, extract the standing water quickly, and thoroughly clean and dry your home. SERVPRO of El Dorado Hills/Placerville will finish the job with professional deodorization and sanitizing agents for your comfort and safety. Call us 24/7 for an immediate emergency response at 916-933-3890.

Tips to Avoid Frozen Pipes

11/30/2021 (Permalink)

Remember to winterization your water pipes. If a pipe cracks and there's water damage, call SERVPRO of El Dorado Hills/Placerville at 916-933-3890!

Winter is coming. The weather is getting colder outside. Many people are preparing for the winter season by bringing out their winter clothes, chopping wood for the fireplace and furnaces. However, one task that many people overlook during the winter preparation is the winterization of water pipes. Winterizing is draining water to prevent damage that broken or leaky water pipes can cause. Water tends to accumulate inside pipes. As it gets cold, the water freezes inside the pipes and expand, which eventually causes the pipes to crack. Once the pipe cracks, water can start leaking slowly causing water damage to your property.

Here are some tips SERVPRO of El Dorado Hills/Placerville suggest preventing your pipes from bursting and causing water damage to your home!

1. Wrapping outside faucets
2. Disconnect garden houses
3. Drain in-ground sprinkler systems
4. Shut off and drain your water system
5. Using air compressors to blow excess water out of the pipes

What if your pipes have already frozen over? These are the tips SERVPRO of El Dorado Hills/Placerville suggests if your pipes are frozen.

1. Locate the water main shut-off valve
2. Open the faucet so thawing water can flow freely and relieve pressure

If you do you find water damage from a pipe leak, call SERVPRO of El Dorado Hills/Placerville right away. We are available 24/7 for water damage at 916-933-3890.

Water Damage Timeline

11/30/2021 (Permalink)

Give SERVPRO of El Dorado Hills/Placerville a call at 916-933-3890 for water damage restoration!

Water emergencies and flooding do not wait to happen during regular business hours, and neither does SERVPRO of El Dorado Hills/Placerville. We provide emergency water restoration 24/7, including holidays.

So, what is the timeline for water damage?

Water damage and flooding spreads quickly. Within minutes, water can start absorbing into the walls, ceilings, insulation, floors, and other porous materials. Water damage can cause staining, swelling, and warping materials. Contents within the home like furniture and personal belongings may be affected with water damage as well.

The moment you have water damage to your home, call SERVPRO of El Dorado Hills/Placerville. We will be there within four hours of receiving your call. Our technicians will be dispatched and head to the warehouse to load up the drying equipment and water extraction equipment to begin the water remediation process. We want to prevent mold growth, or further secondary damage from the water. We remove as much water as necessary with the water extraction equipment and place drying equipment to stabilize the environment and begin the drying process.

There are instances where the property is a vacation home, or the customer is on vacation and water damage has been sitting for an extensive period. If the water damage is not situated within a couple of days to weeks, the dwell time may cause more damage to the materials resulting in structural safety, mold growth, and biohazard pose serious risks to occupants. At this point in time, SERVPRO of El Dorado Hills/Placerville will need to coordinate with the homeowner or insurance to remove affected material and set up a contractor to replace the materials.

If you have questions regarding water damage to your home and need emergency or an inspection, give SERVPRO of El Dorado Hills/Placerville a call at 916-933-3890.

Residential Water Damage in Pilot Hill

5/18/2021 (Permalink)

Water damage and wet materials in Pilot Hill home. We were able to provide emergency water restoration services. Call us at 916-933-3890.

SERVPRO of El Dorado Hills/Placerville received a call from a customer in Pilot Hill with a two story home requesting for water damage restoration services. We provided emergency services and loaded up the van with drying equipment - dehumidifiers, water extractor, and air movers. When we arrived on site, there was damage to the ceiling, the exterior wall, and the carpet. The main cause of the water damage was the water supply line in the laundry room upstairs. The loft area and bedroom carpet was soaked with water and we proceeded to use the water extractor. In the downstairs living room and kitchen area, we performed moisture readings and moisture mapped the area. We determined the exterior walls, ceilings, and laminate flooring were wet. We proceeded to remove the laminate flooring to set up drying equipment.

This two story emergency services water damage was a large job that took most of the day to stabilize the environment with drying equipment. SERVPRO of El Dorado Hills/Placerville understands that water damage to your home can be overwhelming. We will help you through the process from providing the necessary equipment, to communicating with your insurance adjuster, and more. Call us today if you have water damage at 916-933-3890. 

What To Do If you Notice Water Dripping From a Light Fixture?

4/6/2021 (Permalink)

A customer had water damage in Kingsville. Water dripping from light fixtures is not safe. Call SERVPRO of El Dorado Hills/Placerville, we'll help you

Water dripping from a ceiling light fixture can be extremely dangerous and deserves immediate attention. That is because electricity and water can be a dangerous combination. Most people understand that water drips can come from their plumbing fixtures, but some do not consider that it is also possible to suffer water damage in your light fixtures. To ensure your family’s safety, SERVPRO of El Dorado Hills/Placerville recommends these steps that can help you to safely resolve the issue. 

Utilities

Turn off the electricity. Water can conduct electricity from an active electrical line, and that can become an extremely dangerous situation as the current flows through the metal parts of the light fixture. Any contact with the electrical current from the fixture and the source of water can cause electric shock. To stay safe, better to turn off your electricity for home through the breaker box.

Determine the Source of the Water

Once the electricity is off, try to figure out where the water is coming from. If the source of the water is a leaky pipe, you should turn off the water main valve to your home to prevent the spread of water. Leaving the water flowing can develop more ceiling damage.

Draining

The water drips often and causes protrusion in your ceiling. If that is the case, you may consider draining the area.

Have the Light Fixture Replaced

To replace the light fixture, first contact a professional water damage specialist to fix the leak. Once the water has been removed and the leak has been repaired, you should have an electrician replace the light fixture. Do not attempt to do the repair by yourself, you may end up making the problem worse and causing more damage or injuring yourself.

Water in a light fixture can be dangerous and can cause injury as well as damage to your house. Take every precaution and allow professionals to do the most important work.

If you notice a problem and need water damage mitigation and restoration, SERVPRO of El Dorado Hills/Placerville will provide trustworthy and effective water damage restoration services. Call us at 916-933-3890.

Common Causes of A Leaky Ceiling In An Apartment Building

4/2/2021 (Permalink)

A customer called about water damage, ceiling leaking water in Somerset. We travel through El Dorado County to help with restoration services! Call us

Leaking is the most common problem in apartments. It is a serious business and if left unchecked, it causes major damage. Apartments are subjected to structural ceiling leaks the same as any home. Because there are different people living on other floors, structural may not always be the cause of leaks. Ceiling leaks can be a frustrating issue, so it is best to ascertain where the leak is coming from, if possible, then notify the apartment manager as soon as you can.

1. BATHROOM LEAKS

The two most common types of leaks in a bathroom are from the toilet or the bathtub. The leak could be caused by a leak in your upstairs toilet. A toilet leak is usually a result of some sort of a break or defect in the seal of the wax ring that adjoins the toilet to the floor. Every time a toilet is flushed, it causes water to penetrate through the bathroom floor and into your ceiling. A bathtub leaks if the drain gasket is bad, or the caulking has deteriorated around the sides of the tub. Each time the tub is used, splashed or draining water leaks through the floor and comes through the ceiling.

1. PLUMBING LEAKS

Plumbing leaks generally are from pipe joints or drains. Pipes run through walls, so a plumbing leak may begin where the ceiling and the wall come together. The ceiling may show signs of leaking water. The wall directly beneath the leaking ceiling also may show signs of water damage as the water runs down the inside of the wall.

1. ATTIC LEAKS

Water leaks occur through roof failure, ice dams, and water condensation or frost build-up inside an attic. Rainy weather causes the first type of leak. An attic above an apartment may leak and deposit water anywhere onto a ceiling wall and causes leaking at any point.

If you are a renter or a property manager or owner and you think there might be a water damage situation, do not forget to call SERVPRO of El Dorado Hills/Placerville. We are dedicated to responding immediately when you contact us. A fast response lessens the damage, limits additional damages, and reduces the overall potential cost. Please call us SERVPRO of El Dorado Hills/Placerville at 916-933-3890.

Water Heater Failure in Rescue

3/23/2021 (Permalink)

A customer called about a water heater failure causing water damage in Rescue, CA. We responded with emergency services to resolve the issue ASAP.

It is not easy to go without hot water, especially when the seasons change, and the weather becomes cold!

Like other appliances in your house, water heaters may fail. And that can lead to cold showers — or even worse, a water leak. A burst water heater is a nightmare scenario for any homeowner. Standard water heaters contain up to 40-120 gallons of water, so when one unexpectedly leaks or bursts, it can cause an immense amount of water damage. If pressure builds up in the tank, you will have a problematic situation that will eventually become dangerous if not addressed.

Wondering why your water heater is failing? Here are some of the reasons – and what you can do help prevent a failure:

1. Internal rust

They typically last several years, but it is a good idea to check your anode rods every year – or bring in a professional to look. If they look worn down, it is time to replace them.

2. Sediment buildup

When water is heated, mineral deposits separate and settle onto the bottom of your water heater tank. Flush your water heater at least once a year.

3. High water pressure

Water pressure that is too high can damage your water heater, as well as your pipes and other appliances. Keep the water pressure on your heater no higher than 80 psi and consider replacing your temperature and pressure relief valve.

4. Corrosive fumes

Problems can occur if the air quality is poor. Especially dangerous is corrosive air, which can corrode your tank and lead to water heater failure. Keep corrosive substances like ammonia and bleach far away from your water heater.

5. Wrong size heater

Water heaters come in a variety of sizes to accommodate the water usage of all the people and appliances in your home.

6. Old age

Water heaters typically last about 8 to 12 years. If your water heater is old, consider replacing it with a newer, more energy-efficient mode. 

Do not let an overflowing water heater turn your home into a water park. If you notice your water heater is on the fritz, call water damage specialists immediately. Please call us SERVPRO of El Dorado Hills/Placerville at 916-933-3890.

Hardwood Floor Water Damage

3/11/2021 (Permalink)

Customer called regarding water damage on hardwood floor in their El Dorado Hills home. We are here to resolve your issue as quickly as possible!

Hardwood flooring is beautiful. Homeowners prefer to have this floor at home. Unfortunately, this type of flooring is prone to water damage. 

Here are causes of hardwood floor water damage:

1. Leaky roof spilling onto the floor
2. High humidity in the home
3. Spills that are not cleaned immediately
4. Tracking rain or snow into your home
5. Tracking swimming pool water into the home

Any source of water can damage your floor. If you notice water on your floor, SERVPRO of El Dorado Hills/Placerville advise you to clean it thoroughly. Otherwise, the hardwood will absorb the water causing secondary damage.

There are many ways to protect your floor!

1. Taking extra precautions to protect your floor from typical sources of water like a splash from the kitchen sink or wet boots coming in from the outdoors by placing absorbent mats where water is an issue. Using a silicone mat, or a silicone backed mat, to prevent soaking through.
2. Placing towels down temporarily when you expect water from a pool, rain, or another temporary source of water.
3. If the water stains are white spots on your flooring, they are simple to remove. Use your floor’s polish and rub the stain away gently with a soft cotton cloth.
4. Drying the floor naturally and slowly with fans and plenty of airflow through the space. Open windows and doors (unless the outdoor air is more humid than the indoor air) and run fans to move air through the space.
5. Laminating the flooring. This material is highly vulnerable to water damage and swells when it gets soaked

If you have significant damage, or if you have a particularly valuable hardwood floor, it is wise to work with a professional to get it repaired. A restoration company can help you replace boards that are perfectly matched with your existing floor. Call SERVPRO of El Dorado Hills/Placerville at 916-933-3890. We have a 24/7 Hotline.

What To Do If Your Toilet Overflows/Toilet Backup in Cameron Park?

3/4/2021 (Permalink)

Toilet overflow and not sure what to do? Call SERVPRO of El Dorado Hills/Placerville. We handle toilet backups, water damage, and other services!

One of the situations you encounter in your home is an overflowing toilet. It is very frustrating no matter what the circumstances involve. When sewage backup involves, the problem is more serious, it could contain bacteria and illness carrying microbes. If you find that overflowing the toilet is becoming a problem more often, here is a quick list to help get out of this stressful situation.

Stop the Flow of Water

The best way to do this is to remove the lid from the toilet tank and follow the steps.

• Lift the bottom of the fill valve or float to stop the water from refilling.
• Rig the float to stay up to prevent it from refilling the toilet.
• Pull out the refill tube from the overflow valve to stop the water from refilling the tank.

Begin the Cleanup Process

Toilet overflow water is considered contaminated gray water and black water if it contains human waste. It is important after a toilet overflow that you immediately clean up. Grab a mop and some towels and begin to clean the excess water around your toilet. Wash or dispose of them afterward. Make sure the area around your toilet is completely dry.

Find the Blockage

In case there is something blocking the toilet, try to remove it by your hands or with a plunger. Wear gloves to avoid contaminating your hands.

Hire a Professional

If you cannot find the object that is blocking the toilet, it is time to call a plumber or sewage company. Hiring a professional plumber or sewage company will ensure to stop and fix the problem from occurring. These professionals have the knowledge, tools, and experience to salvage as much as possible in your bathroom and begin the repair process.

Water from overflowing toilets should be considered extremely dangerous. It should be dealt with as quickly as possible. For Sewage Backup or Toilet Overflow, Call SERVPRO of El Dorado Hills/Placerville, a water damage restoration specialist with specific training and expertise to safely restore your home or business.

Call us at 916-933-3890.

Water Damage in Sutter Creek

2/3/2021 (Permalink)

SERVPRO of El Dorado Hills/Placerville, a water restoration company for you! Call 916-933-3890 for an inspection, if you think you have water damage.

Water damage happens unexpectedly. Our recent customer from Sutter Creek called SERVPRO of El Dorado Hills/Placerville after their hot water heater ruptured, leaving the residents with inches of standing water in the kitchen, laundry room, and garage. Our team of technicians provided emergency water services late at night to prevent further water damage.

Upon arriving at the job site in Sutter Creek, SERVPRO of El Dorado Hills/Placerville did moisture readings, moisture mapping the affected rooms and set up equipment to begin the drying process and to stabilize the structure for a few days.

SERVPRO of El Dorado Hills/Placerville understands how overwhelming a water loss can be for you, but we are here for you every step of the way, from the first initial call to the final walk through. Call us today if you have water damage in your home at 916-933-3890.

Dishwasher Overload in El Dorado - What Do I Do?

1/26/2021 (Permalink)

After you have removed the excess water in the area, make sure to call SERVPRO El Dorado Hills/Placerville to monitor and provide our services!

On the way out the door to go to work, you turn on the dishwasher. In your mind, that will be one item marked off your to do list. Unfortunately, when you arrive home you discover that your dishwasher has flooded your kitchen. 

What should you do after contacting SERVPRO of El Dorado Hills/Placerville for help?

Before help arrives, make sure to turn off the water and safely turn off electricity to wet areas of the building. At that point, you can proceed to remove as much excess water as possible. Save yourself a headache and take these simple steps to prevent a water damage from your dishwasher. For the future, it is important to remember that you should be taking care of your appliances. 

• Regularly maintain dishwasher
• Load it properly
• Use the right soap
• Only use when someone is home

Dishwashers can be immensely helpful taking loads of dishes off your hands. If your dishwasher creates water damage, call SERVPRO of El Dorado Hills/Placerville at 916-933-3890. Our highly trained professionals are here to help 24/7.

Why Sewage Flood Clean Up Requires a Professional Restoration

1/18/2021 (Permalink)

Sewage backup from toilet in Diamond Springs home. Customer called us for emergency services and we were ready to handle it! Call us today!

Sewage backup is the most troublesome incident that happens in a residential home or business. It is difficult to deal with. This requires a lot of time and effort. It also requires disinfecting and purification techniques. It can cause damage to property and health problems.

Sewage clean up causes a lot of hassle and presents a lot of health hazards. Sewage spills contain contaminants that can cause diseases. Professional help is your best option in this kind of situation. 

At SERVPRO of El Dorado Hills/Placerville, we have highly trained technicians who can handle any water damage and sewage flood clean ups. Professional restoration technicians use the proper equipment and follow standard safety procedures and remediation techniques that typical property owners do not normally have access to. Remember that the longer the contaminated waters remain in your home or on your items, the greater the chance of spreading disease and causing a mold problem.

Here is what we do to restore your property:

1. Identify and address the origin of the sewage backup
2. Pump out contaminated water and remove debris
3. Remove and replace damaged drywall and floors if necessary
4. Ventilate and dry the area with the help of professional dehumidifiers and air scrubbers
5. Restore salvageable content to its original condition
6. Clean and sanitize the area
7. Remove mold and mitigate mold damage if necessary and take efficient measures to prevent mold growth

Using a professional sewage cleanup service will respond to your situation in the quickest manner. Mitigation and restoration companies like us offer not only water extraction, but also quality repair works, odor removal, and content cleanup, they can completely clean, sanitize, and restore your home.

If a disaster happens despite your best efforts to prevent it, make sure you identify and halt the problem that caused the sewage backup to the best of your ability! Follow with calling reliable water damage restoration professionals to handle the sewage backup cleanup. SERVPRO of El Dorado Hills/Placerville arrives quickly and starts the process immediately. This immediate response helps to minimize the damage, cleaning, and restoration costs. Give SERVPRO of El Dorado Hills/Placerville a call anytime that you need us at 916-933-3890.

What Are The Benefits of Hiring A Water Damage Restoration Company?

12/21/2020 (Permalink)

We have the proper equipment to test for water damage in your home! Call SERVPRO of El Dorado Hills/Placerville today at 916-933-3890.

Water damage may be the most common form of property damage, but nobody likes to deal with it. Whether it comes from a leaking pipe, a heavy rainstorm, or appliance failure, water causes a great deal of damage to both building materials and furnishings, and it will continue to wreak havoc until it’s removed. This is one job it’s better to leave to us, SERVPRO of El Dorado Hills/Placerville. We handle water damage restoration for a variety of reasons, along with other services.

We Find Hidden Water Damage & the Leak Source

Sometimes it is easy to locate the source that caused the excess water in your home; for instance, a failed water heater is spraying water all over, is most likely the culprit. In other instances, the source may be tougher to find, like a broken pipe in a wall or a crack in the foundation can easily be overlooked. Whatever the source, if the leak is not corrected in a timely manner, there will be a never-ending cycle of flooding and cleanup until it is fixed. Water can get into places most people wouldn’t think to look and cause damage that can go undetected until it’s too late. Our highly trained restoration technicians know how and where to look for water damage, as well as for sources of leaks. 

Heavy Duty Equipment & Products

As water damage mitigation professionals, we utilize the most advanced equipment and products in the industry. Our equipment is usually not available to members of the general public, often because using them requires specialized training. Carpet vacuum cleaners aren’t designed to remove water, and commercially available shop vacuums may not be able to handle an extensive flood. Here at SERVPRO of El Dorado Hills/Placerville, we own heavy-duty dehumidifiers, air movers, fans and vacuums. Our water extraction equipment can remove large amounts of standing water and the dehumidifiers and air movers can even extract water from damaged materials. We even have meters to do moisture readings and moisture mapping. All done by trained professionals so secondary damage can be prevented. 

Fast Responses & Time Saver

When you find signs of water damage in your home or business, it is important to act quickly before even more damage occurs. Wasting time tracking down resources and manpower gives rot and mold more time to ruin furnishings and building materials. That’s why it’s best to call a water damage restoration company that offers 24 hours, 7 days a week emergency services. Leaving cleanup to the professionals frees you and/or your staff to continue running your life or your business.

Reducing Costs & Insurance Help

Working with a water damage mitigation company like us, SERVPRO of El Dorado Hills/Placerville may save you money in the long run. As a restoration company, we will also help you file a claim with your insurance provider for any property that was damaged by the flood or by mold. Since we frequently work with insurance adjusters, we know exactly what paperwork is necessary and the best ways to file claims!

No matter if it comes from rain, sewage backups, or broken pipes, we will respond quickly to begin the mitigation process before the damage can spread further or harmful mold or bacteria can begin to grow. Our highly trained technicians remove excess water; dry, dehumidify, and disinfect the area; restore structural elements and personal items; and remove all traces of mold from your property.

Any time you find excess water in your home or business, call the water damage restoration experts at SERVPRO of El Dorado Hills/Placerville at 916-933-3890.

Water Categories: Clean Water, Gray Water, Black Water

11/9/2020 (Permalink)

Commercial water damage in Folsom

Did you know that the water either coming into your home or from your home due to busted pipes or leaks has what we call a “category”? When it comes to handling mitigation in your home it is better to allow the professionals at SERVPRO of El Dorado Hills/Placerville to deal with the emergency because you must treat the water correctly to be safe. You never know what is either in your water or what the water has passed through to create contamination.

The information we have provided below explains the main types of water damage and could help you identify the problem quickly if it ever happens to you!

Category 1: Clean Water

Category 1 water is the cleanest, clearest, and most non-toxic form of water damage. It is potable water, perhaps directly from the tap. It is unlikely to cause you any harm, even if you are exposed for some time. Nevertheless, even clean flooding can lead to electrical and structural faults, so it is safer for you to call in the experts for repairs. Clean water comes from things like a broken water supply line, tub or sinks overflowing with no contaminants, appliance malfunctions involving water-supply lines to name a few. however, once clean water leaves the exit point, it might not remain clean after contacting other surfaces or materials. Although it is considered the "safest" of the categories, it can degrade to Category 2 or 3 if left untreated.

Category 2: Gray Water

Gray water damage is a little bit more serious and requires a fast-pace removal process. This is because it may contain potentially unsafe levels of chemicals, microorganisms, or dirt. Examples of Category 2 water include, but is not limited to: overflow from dishwashers or washing machines; overflows from toilet bowls with urine; and broken aquariums. If left untreated, it can quickly degrade into Category 3.

Category 3: Black Water

Category 3 water is grossly contaminated and can contain pathogenic, toxigenic or other harmful agents. Category 3 water can include, but is not limited to: sewage, toilet overflows, flooding from seawater, rivers or streams, ground surface water, or other contaminated water entering the indoor environment.

The team at SERVPRO of El Dorado Hills/Placerville is skilled in the safe handling of the different categories through training and protective clothing to eliminate the risk of sickness. Give us a call for any type of water damage at 916-933-3890.

6 Steps to Water Damage Restoration

10/30/2020 (Permalink)

Our technician doing a moisture reading on the walls of a home for water damage in Cameron Park. Call us if you need help, at 916-933-3890.

When your property incurs water damage, whether it is a water ring on the ceiling, a leaking pipe, loose faucet, or a flood of standing water, acting quickly is important! When you first discover the water damage, you can count on SERVPRO of El Dorado Hills/Placerville to help you. We have a six-step restoration process to restore your property to its pre-damage condition.

Here are the six steps to water damage restoration

• Initial Emergency Contact

You can call us 24 hours a day, 7 days a week to begin the water restoration process because taking immediate action is crucial after the water damage occurs. When you call us, we will ask questions to get an overview of the damage and to help us determine what resources we will need to dispatch accordingly to resolve your situation.

• Inspection and Damage Assessment

When we arrive on the scene in response to water damage, we will do a detailed property inspection to assess the damage, identify the water source, the category of water, and check for safety concerns. From there, we will develop a thorough plan of action and provide an estimation for our work.

•  Moisture Extraction

Utilizing our extraction and pump units, the water extraction process will remove most of the moisture. We will start this process as quickly as possible to lessen the likelihood of secondary damage occurring. We can also help you move out of your belongings if they might be damaged as well.

• Dehumidifying and Drying

After the excess water has been removed, we can begin fully drying all porous materials that have absorbed water. Our industrial-grade equipment moves air quickly and helps moisture to evaporate as fast as possible, which will dry out floors, walls, and carpets as well as discourage mold growth.

•  Cleaning and Repair

 After sustaining water damage, impacted surfaces will typically require professional cleaning. In addition to structural cleaning, we will clean your belongings that are able to be restored. We will also do odor removal to prevent the musty odor that water-damaged furniture can develop.

• Restoration

The final step is ensuring that your property is restored to its pre-water condition. This will involve things like drywall and flooring repairs or even reconstruction. By working with SERVPRO of El Dorado Hills/Placerville, you are working with a company that can handle all elements of the restoration, including the difficult reconstruction parts that truly restores things back to their pre-damaged state. We also handle restoration and construction.

Remember to call SERVPRO of El Dorado Hills/Placerville at 916-933-3890 if water damage occurs in your home or business! We’re Faster To Any Size Disaster.

How We Cleanup Water Damage After A Flood

10/22/2020 (Permalink)

Customer had water valve burst in laundry room. SERVPRO of El Dorado Hills/Placerville ensures all water damage repairs are carried out successfully.

Water damage can come from different sources, and understanding the importance of categorization can help with the water damage impact. Water damage comes in varying intensities, danger levels, and reach of damage. As a homeowner or property owner, you wonder “how a company such as SERVPRO of El Dorado Hills/Placerville handles comprehensive water damage cleanup?” Learn some of the ways our technicians control and repair water damage in our local residences and commercial properties.

Step 1 - Identifying the Source and Water Type

Water damage must be correctly identified by source and water type. For instance, did it come from a storm or flood, or was a pipe burst or leak? There are also different categories of water to identify - either clean, gray, or black, each one with different safety and cleanup protocols. If necessary, our crew will work to stop the water flow as quickly as possible, to avert further damage to your home.

Step 2 - Surveying Damage and Mold

After we understand the type of damage we are handling, our technicians search the home visually and utilize moisture detection equipment to find out what areas have been affected, and what further action needs to be taken. Lastly, our crew looks for signs of mold growth, which takes priority in a cleanup operation.

Step 3 - Furniture and Water Removal

Next step is to remove all the furniture from the affected areas, and pump out the water if necessary. Our company uses industrial-grade machinery to pump water from the interior to the exterior of the home, with either a portable or a truck-mounted pump.

Step 4 - Drying and Odor Treatments

Additionally, we bring out more heavy machinery to begin drying and deodorizing the affected area, to make sure no more damage or mold growth occurs and any odors are removed.

Step 5 - Carpet Removal and Final Cleaning

In some cases, the carpeting in a room will need replacing. We make sure to evaluate carpeting carefully for moisture so as not to incur extra expenses. Sometimes, a cleaning may only be necessary, particularly when water damage is contained early on. Once the final cleanup and sanitization is completed of the surrounding area, the furniture is brought back into the home or rooms affected.

SERVPRO of El Dorado Hills/Placerville employs certified and well-trained technicians who are experienced with all kinds of water damage restoration and cleanup jobs. If you need our services for any type or volume of water damage to your home, call us at 916-933-3890 for 24/7 emergency service. We provide water cleanup services in Sacramento, Folsom, El Dorado Hills, Cameron Park, Shingle Springs, Jackson, and Placerville.

4 Ways to Prevent Water Damage in your Home while on Vacation

10/14/2020 (Permalink)

Copper lining in attic leaked causing water damage to the bathroom ceiling, which collapsed breaking the vanity.

The worst time for water damage to occur is when the homeowner is away.

Picture this: you come home from vacation to find your home damaged with water. Your first thought is “who do I call for help?” If you experience water damage while away, get the service of a professional like us, SERVPRO of El Dorado Hills/Placerville. 

Here are some tips to prevent water damage:

• Turn off Water Sources

By turning off the main water valve, this controls the water that enters your home. Turning off water sources could save you from headaches when you return. If the water main is not turned off, pressure could build up in pipes, which may lead to leaks or a pipe burst, causing your house to become flooded. If you have never shut off the main water valve, make sure to test it by turning on a faucet before you leave

• Check Your Appliances

Before leaving the house, check your washing machine, dryer, dishwasher, and refrigerator(s) for leaks. Consider replacing damaged supply or drain lines as well. Do not forget toilets or sinks, these are where common leaks occur!

• Have someone checking in on your home

Consider having someone check up on your home regularly if you plan to be away for several days or weeks. Having someone check on your home could help detect any water leak issues. At the same time, you are gone and prevent any damages from escalating if detected and fixed early.

• Check Your Home For Leaks

Pay attention to the pipes under your sinks or behind your appliances. Deal with any rust, cracks, pipe damage, or drain repairs as soon as possible. Check your windows and doors for any loss and fix to prevent rain from entering while away.

As a professional restoration company, SERVPRO of El Dorado Hills/Placerville, we take pride in our expertise, and with our “restore” versus “replace” mentality, we can help you save money while preserving precious keepsakes that can’t be replaced. Call us at 916-933-3890 to ensure all water damage repairs are carried out successfully to guarantee the safety of your property.

Water Damage in Placerville, CA

3/21/2020 (Permalink)

This customer in Placerville had water damage that went unnoticed for a while, until the customer started having bad allergies.

Water damage restoration is one of the most important jobs SERVPRO of El Dorado Hills/Placerville does. Flooded homes, leaky pipes, broken drain lines, and roof leaks can cause a lot of damage if left unchecked. The difference between discovering water damage after 3 hours or 3 days will drastically change our course of action. Lucky for you, SERVPRO of El Dorado Hills/Placerville has the most up-to-date training and equipment. If you discover water in your home, call SERVPRO any time of day or night. Please have the following information available for the staff member:

• Your name and best call back number
• Your relation to the property
• The address of the property
• The age of the home (any homes built before 1980 may be subject to lead and asbestos testing)
• When the loss occurred
• Rooms affected and their flooring types
• Insurance company and claim number, if applicable

Our staff uses that information to determine the appropriate number of people to deploy and the correct equipment to best dry your home. Every home is unique, and SERVPRO of El Dorado Hills/Placerville knows how to best handle every situation. In El Dorado County, from Pollock Pines and Placerville to Cameron Park and El Dorado Hills, SERVPRO is your trusted resource for every flooded home, roof leak, and pipe break. We will stop further damage to your home and assist you and your family with navigating the insurance process. SERVPRO of El Dorado Hills/Placerville is always Here to Help! Call our office today at 916-933-3890 to be connected to a caring, experienced staff member who will give you the customer service and respect you deserve!

My home is flooded, now what?

2/5/2020 (Permalink)

This customer owns a property in Sutter Creek. His tenants discovered standing sewage in the crawlspace under the home.

Water damage restoration is a unique industry. SERVPRO of El Dorado Hills/Placerville has many years of experience in restoration, and a well-known reputation for being a great company to work with. Our company motto is, “Make Happy Customers.” Having a flooded home due to a toilet, sink, or washing machine is not a pleasurable experience. SERVPRO of El Dorado Hills/Placerville is here for you any time o-f day or night. If you wake up at 4:30 in the morning and find your kitchen flooded, call our office at 916-933-3890. You will be connected with an experienced, compassionate office member who will answer all your questions and help you get the ball rolling. A technician will be on site at your location within a maximum of 4 hours. Over the last 12 months, our franchise average was 1 hour and 10 minutes from the time we received the call and the time we were on site. At SERVPRO of El Dorado Hills, customer service is important. We understand what it is like to have a flooded home, a leaky toilet, a broken pipe, or a toilet backup. SERVPRO is always Here to Help.

Flooded Basement

10/22/2019 (Permalink)

This school in Folsom had a water tank explode above the ceiling in their Kitchen. It flooded the gymnasium and all of the classrooms.

Water damage can happen at any time. Your basement floods because of a toilet leak. Your septic tank backs up into your tub and toilet and floods the bathroom. SERVPRO of El Dorado Hills/Placerville understands your water loss. Our team of dedicated technicians will assess the damage to your home or business and walk you through the loss process. In El Dorado County, SERVPRO of El Dorado Hills/Placerville is your trusted resource for any type of flood, leak, or break. Call our office today at 916-933-3890 to be connected with an experienced staff member. That staff member will ask you pertinent questions regarding your home and the source of the water. Technicians will be out to your home within 4 hours. We will get the water extracted, equipment placed, and be in contact with your insurance company before the end of the day.

Broken Fire Sprinkler in Placerville

10/22/2019 (Permalink)

This medical facility had a refrigerator leak in their break room. It affected multiple rooms.

Having a flooded office building or a broken pipe in a hospital can impact your business for weeks. SERVPRO of El Dorado Hills/Placerville has the staff and experience to handle any size water damage. We have handled small, one-room water losses to multi-story apartment buildings, multi-story office buildings, and hospitals/surgical centers. Fire sprinklers get damaged and flood office buildings. Water heaters break and flood hospitals. Toilet supply lines break or crack and flood three stories of apartments. SERVPRO of El Dorado Hills/Placerville is also routinely called for second opinions after other restoration companies have been out. Because of our reputation in the community, customers trust our judgment and opinion and they know that we will always be honest and up front about damages or lack thereof. SERVPRO of El Dorado Hills/Placerville has the knowledge, experience, and staff to restore your building to preloss condition and we always price fairly and accordingly.

Flooded basement Sutter Creek, CA

7/29/2019 (Permalink)

Homes and businesses flood every day, but it usually only happens once in a homeowner’s lifetime. You may not know how to navigate the process, but SERVPRO of El Dorado Hills/Placerville does! We handle all varieties of leaks, floods, and sprays on a daily basis. Contacting SERVPRO of El Dorado Hills/Placerville should be your first call in any emergency! Beginning the water restoration process immediately after discovering your broken pipe or broken supply line will prevent further damage and mold growth from forming. After we arrive on site and extract the water, we will begin placing drying equipment. Every loss is different and requires individual attention and evaluation of materials. SERVPRO of El Dorado Hills/Placerville will assist you with your insurance claim process and make sure that you stay informed regarding everything our drying process. No loss is too big for SERVPRO of El Dorado Hills. Our specific franchise location has successfully handled losses as small as a one-room toilet overflow in Jackson, CA to a 20,000 square foot flooded hospital in Sacramento, CA. We are your trusted water damage expert in El Dorado, Amador, and Sacramento Counties; just look at our reviews!

Commercial water damage El Dorado Hills, CA

7/29/2019 (Permalink)

This local school suffered a toilet overflow over a weekend. SERVPRO of El Dorado Hills/Placerville was called to clean and sanitize the structure.

Commercial water damage can be devastating to a business’s daily operation. Communication with building owners and tenants can be stressful, but SERVPRO of El Dorado Hills/Placerville can help all parties navigate the situation. Water filter breaks, pipe breaks, hot water heater leaks, air conditioning leaks, and sewage backups are commonplace in businesses, we can handle it all. SERVPRO of El Dorado Hills/Placerville routinely works with residential and commercial customers in all capacities and we are Here to Help. From medical facilities in Cameron Park and Placerville to apartment complexes in Elk Grove and Sacramento, we have handled all types of commercial water losses. We know how to navigate commercial insurances, but we also know that you may not want to use your insurance. At any time, we would be happy to provide you with a self-pay estimate so that you can make an informed decision that is the best for you.

Water Damage Placerville, CA

7/24/2019 (Permalink)

These customers were hoping to move into their home over the 4th of July weekend, but were greeted to a huge flood from their fridge!

When disaster hits, what do you do? You call SERVPRO of El Dorado Hills/Placerville! No matter the time of day or night, we are Here To Help. As part of a national brand, SERVPRO of El Dorado Hills/Placerville will work with your insurance company to ensure you get the best experience possible. Your home is your sanctuary, and having that disrupted can be gut-wrenching. If your toilet supply line breaks, your toilet overflows, your refrigerator supply line breaks in the middle of the night, or a pipe breaks while you’re on vacation, call our office to be connected with a compassionate, experienced staff member who will listen to your needs and get someone dispatched as quick as possible. SERVPRO of El Dorado Hills has one of the fastest response times in the industry. We know how important it is to get one of our technicians to you immediately to prevent any further damage. When your home floods and you have standing water in your basement, you don’t want to wait! Call us any time of day or night so that we can help you.

Unseen Water

2/1/2019 (Permalink)

This customer had their toilet overflow in the middle of the night. The water came out of the ceiling and into their mattress!

Let me paint you a picture: You wake up at 3am to take your toddler to use the bathroom and you step into the hallway and hear a splash. Uh oh! The toilet didn’t stop filling up after you went to bed last night! What do you do? You call SERVPRO of El Dorado Hills/Placerville! You are worried about the water you can see, but what about the water you can’t? Water on a second story can travel down into the first story and ruin ceilings, walls, and contents. Water will follow the path of least resistance, so seams in flooring or gaps in framing make an easy target. We will come out any time of day or night and assist you in your emergency. Our knowledgeable staff will make sure you are well informed and educated about the process.

Water Damage in Shingle Springs, El Dorado County

1/10/2018 (Permalink)

Water Damage Caused By Pin Hole Leak

Rats and mice can be one of the most destructive pests in a home or structure. Not only do they leave traces behind of feces, nests, and urine, but they also chew.... ON EVERYTHING!

Quick fact about rats and mice; their teeth never stop growing. This is why they are constantly chewing and gnawing on different materials in order to file down the front teeth. If they stopped shaving them down, their teeth would then grow in a spiral, resulting in an inability to eat which will then lead to death!

This home in Shingle Springs, El Dorado County experienced a PVC pipe leak due to rats and mice chewing on a piece of hard plastic holding two pipes together. The pin hole leak caused an extreme amount of water damage over a short amount of time! The homeowners knew just who to call for their emergency water damage restoration. SERVPRO of El Dorado Hills/Placerville has your back; we can even recommend a wonderful pest control company to you if you experience this kind of problem. Give us a call today for more details (916) 933-3890.

Water Intrusion

10/23/2017 (Permalink)

This past week, we had a customer call us because she discovered a wet spot in her living room. At first, she thought maybe her dog just had an accident in this house, but when it continued in the same spot for more than a few days, she became very suspicious. Soon after, while walking to her car in the morning, she noticed the outside hose faucet next to the house on full blast, and the source of the problem was resolved!!! But once the source has been found and shut off, what do you do next!?

You call SERVPRO of El Dorado Hills/Placerville at (916) 933-3890 to help with drying out your home and decontaminating all affected surfaces. Although the water coming from the faucet was clean, it had run through dirt and soil prior to seeping into the home. In this instance, it is always best to call SERVPRO, your local restoration experts to get the job done effectively!

Water Damage Restoration!

10/19/2017 (Permalink)

Here at SERVPRO of El Dorado Hills/Placerville, we pride ourselves on being the go-to restoration company for El Dorado County and the surrounding areas. Your home and business will always be in good hands when our technicians come out for emergency water damage restoration. Our team is available and at your service 24 hours a day, 7 days a week, and 365 days a year! We are centrally located in the El Dorado Hills business park near Highway 50 for quick response to your emergency. With our technicians living only minutes from our office, we can respond “faster to any size disaster!” and focus on getting to our clients in an impressive amount of time. Give us a call if you’re ever in need of our services, (916) 933-3890, and SERVPRO of El Dorado Hills/Placerville will take action right away to help you with your water damage crisis!!!

Water Damage in Elk Grove

10/18/2017 (Permalink)

Have you ever noticed a "bubble" in the ceiling of your home or business? If you have, you may have a leak coming from the story above.

In this photo, you can see that we have removed the entire dining room ceiling. The guest bathroom directly above this room flooded due to a toilet tank malfunction causing the ceiling to collect an abundant amount of water between the dry wall and vinyl flooring. Leave it to the experts to dry out your structure. Popping bubbles in the ceiling could cause it to potentially fall and initiate secondary damage or worse, harm to the person(s) trying to fix the problem. SERVPRO of El Dorado Hills/Placerville is equipped with professionally trained technicians to get this kind of situation under control in a short amount of time. Call us today with any water damage questions or concerns. We can make it “Like it never even happened.”

The rain is coming! The rain is coming!

9/19/2017 (Permalink)

Flood in Downtown Placerville

Ladies and gentlemen, the rainy months of the year are just around the corner! Are you prepared for the storms that will arise this winter?

Last year, Downtown Placerville experienced a dramatic flood loss due to the river stream rising above ground level. Dozens of shops and stores flooded early in the morning due to an excessive amount of rain, and when employees and owners arrived to open their doors, storm water came spewing out.

Many shops did not have flood insurance, and because of this, their doors closed indefinitely. Don't let the weather take control of your life. Be prepared this season with the right insurance policy tailored to your geographical region, the surrounding elements such as rivers and streams, and make sure to keep valuables up and off of floors.

SERVPRO of El Dorado Hills/Placerville is ready for whatever may happen this season, and we hope you are too. Please give us a call if you have an emergency, and we can assure that someone will get to you ASAP. It's our job to keep our community safe and informed.

Water Losses

9/19/2017 (Permalink)

SERVPRO of El Dorado Hills/Placerville understands the need for immediate restoration services when your place of business has a major water loss. Not only does the water need to be extracted, but a professional should evaluate what kind of water made its way into and onto the carpet/flooring.

There are three categories of water when working in the restoration industry. First, we have category 1 - this will be clean water most likely coming from a toilet tank, sink, or refrigerator. The water will not contain contaminants and it will mostly likely not cause any kind of sickness if ingested. Category 2 water losses are typically from washing machines, dish washers, and any loss that may have been going on for over a week. Not many people know that soap is in fact a contaminant. Last but not least, we have category 3. This will include any kind of sewage loss that may occur in a business. Sewage is obviously something that will make you very sick if ingested due to all of the bacteria and viruses that run through our sewer system. If you do have a sewage loss, please call SERVPRO of El Dorado Hills/Placerville right away, and we will be there as soon as possible to clean up the mess. Please avoid cleaning sewage yourself as it is very harmful and without the proper personal protective equipment, it can cause major illness or even death.

Call SERVPRO of El Dorado Hills/Placerville for any and all of your emergency restoration needs. We are just a phone call away from making it "Like it never even happened!"

Water Loss in El Dorado Hills

5/3/2017 (Permalink)

In this photo you can see just how much water these curtains were able to soak up in a very short amount of time!

SERVPRO of El Dorado Hills/Placerville is ALWAYS at your service. We had a customer call us at 2AM because she woke up to grab a glass of water in the middle of the night, and discovered that the entire 1st floor of her home had flooded. What a rude awakening!

She called us right away, and we arrived shortly thereafter with water extractors, drying equipment, and dehumidifiers to get the ball rolling on this 3,000-square foot water loss. Thankfully, the water source came from the piping in the house, so extraction of the water and the drying process could occur ASAP. With equipment in place, our technicians left a few hours later knowing that this home owner was happy with our services. SERVPRO of El Dorado Hills/Placerville will reach your destination within 4 hours, and that’s a promise whether it be day or night, we’ve got you covered.

Feel free to call us anytime at (916) 933-3890 – we’re available 24/7.

Water Damage El Dorado Hills

10/12/2016 (Permalink)

This customer in El Dorado Hills had a toilet supply line break when her dogs chewed through it.

SERVPRO of El Dorado Hills/Placerville is the leading restoration vendor for water damage, fire damage, mold damage, odor remediation, and bio-hazard and crime scene cleanup. We treat our customers right and they know that we have their best interests at heart.

SERVPRO of El Dorado Hills/Placerville is equipped to handle any size flood or water damage that you may have in your home or business. We have a large storehouse of equipment and access to additional equipment, should it be needed. We have a fleet of vehicles that are stocked and ready to respond to your call for need at any time of day or night.

Not only does SERVPRO of El Dorado Hills/Placerville have many contracts with national insurance companies such as State Farm, Nationwide, The Hartford, and more, we are also a preferred vendor for many insurance companies locally such as Travelers and Farmers. We know that this is a difficult process to navigate, so let us help you. We will respond to your emergency and let you know whether it would benefit you to file an insurance claim, or if our cost will even meet your deductible.

Flood Damage El Dorado Hills

10/12/2016 (Permalink)

SERVPRO of El Dorado Hills/Placerville is a family-owned business that has your family's best interests at heart. We know what it means to have a disaster happen in your home and we know how to make it like it never even happened.

SERVPRO of El Dorado Hills/Placerville is dedicated to the residents of El Dorado County and Sacramento County. We want to help you make your water damage or fire damage better. With patented cleaning techniques and products, our dedicated team is available 24/7.

SERVPRO of El Dorado Hills/Placerville serves Sacramento, Natomas, Folsom, Rancho Cordova, El Dorado Hills, Placerville, Cameron Park, Shingle Springs, Diamond Springs, El Dorado, Rescue, Pilot Hill, and everywhere in between. We have seen everything you can imagine in the way of water damage. This includes frozen pipes, busted manifolds, pipes that have been eaten by rodents, supply lines chewed by dogs, refrigerator supply lines and ice makers, improperly installed dishwashers and washing machines, backyard flooding, roof leaks, toilet overflows, toilet backups, sink drain backups, and many more. You name it, we've seen it! Every situation is unique and we will treat your home and family with the respect that they deserve.

Flood Damage El Dorado County

10/12/2016 (Permalink)

This customer in Cameron Park had their home flood after a recent rain. We had to save the granite countertop, saving them a lot of money.

With Hurricane Matthew ravaging the East Coast, now is a great time to talk about flood damage. Rain and snow are almost here (hopefully) and that means flooding. Only some properties are properly graded with enough drainage to cope with heavy rains. We want to make sure that you know that you have a friend and a company to call.

SERVPRO of El Dorado Hills/Placerville is the leading expert in Sacramento County and El Dorado County. We service Sacramento, Folsom, El Dorado Hills, Cameron Park, Shingle Springs, El Dorado, Placerville, Rescue, Diamond Springs, and everywhere in between. We know that navigating insurance claims is not easy, especially when you and your family have just experienced a disasterous event! SERVPRO of El Dorado Hills/Placerville is a preferred vendor for many insurance companies nationally, like State Farm, Nationwide, Liberty Mutual, Safeco, and The Hartford. Locally, we have worked hard to be a preferred vendor for Travelers, Farmers, Geico, Homesite, and more. We want you to feel taken care of.

Call us today with any water damage questions you may have and you will be connected with a knowledgeable technician that will be able to help you. We look forward to making it "Like It Never Even Happened."

Rain in El Dorado County

9/21/2016 (Permalink)

This photo was from a roof leak a customer had. His ceiling came down!

Hey guys, we had rain today! Which reminds me, are you ready for fall and winter? Cold weather, Apple Hill, and more importantly, rain and snow!

As temperatures fall and the seasons change, the pace in El Dorado County slows down a bit. If you have a second home or vacation property in El Dorado County that you are about to vacate, make sure that it is winterized! Cold nights are already here and we have had some calls already this season about frozen pipes in vacant homes. We want to make sure that you are prepared for winter.

If your home or business experiences a water leak, call SERVPRO of El Dorado Hills/Placerville. We will come check it out for you at no charge and give you professional recommendations on what course of action you should pursue. We want you to be aware of all the potential outcomes before you submit an insurance claim. Many of our customers have water damage that doesn't even meet their deductible. We are a preferred vendor nationally for most insurance companies and are a preferred vendor locally for most of the adjusters. We know what it means to be a member of this community and we want you to feel taken care of.

Water Damage El Dorado County

8/30/2016 (Permalink)

This customer's home flooded because of a refrigerator leak. This was the only sign of damage.

Water damage can happen to anyone. Most people think of water damage as a flooded basement, broken pipe, or overflowed toilet. However, water damage can be as small as a leaky refrigerator or leaky sink. Sometimes, those small sources can cause huge problems. A customer in Somerset, CA noticed that several of the floor boards in her kitchen and dining room were warped and disfigured. She called SERVPRO of El Dorado Hills/Placerville. We were on site within one hour of her call and used our state-of-the-art moisture sensors and infrared camera to detect the source of the loss. Her refrigerator had been leaking for several days and she had no idea.

SERVPRO of El Dorado Hills/Placerville is your water restoration contractor. We are here to help. If you notice a musty smell, have standing water, sewage backup, toilet overflow, mold growth, or warped flooring and you suspect you have water damage, please call us at (916) 933-3890.

SERVPRO of El Dorado Hills/Placerville has IICRC certified water remediation technicians, operating to the highest of industry standards. We are available 24/7, ready to respond to your loss. Your health and safety are our priority. We are a preferred vendor for most insurance companies and will work diligently to ensure you and your family are back on your feet quickly.

Our dedicated team is ready to help you in the event of a loss. Don't despair! Call us for repair.

Broken pipe? Flooded floor? Sewage? Fridge Leak? Mold? Call SERVPRO of El Dorado Hills/Placerville at (916) 933-3890. We make it, "Like it never even happened."

Your local water restoration experts

4/12/2016 (Permalink)

In this house, water caused the ceiling drywall to collapse!

Did you know that SERVPRO of El Dorado Hills/Placerville is your local water damage restoration professional? We serve all of El Dorado County!

Being located in the business park in El Dorado Hills, we are very central to our major population centers. Unlike other companies based out of Rancho Cordova or Sacramento, we are able to quickly respond to any emergency. We are located less than a 30 minute drive from most of our service areas.

Would you rather have a company take four hours to get to your home, or one hour? We also pride ourselves on hiring locally so that all of our technicians are able to rapidly respond and arrive at our office within minutes of receiving your call.

SERVPRO of El Dorado Hills/Placerville operates to the highest of industry standards, set by the Institute of Inspection, Cleaning, and Restoration Certification, also known as the IICRC. We are fully licensed and bonded, ensuring that the work in your home or in your business is done to the best of our ability.

Our dedicated technicians are well trained and can assist you with any questions you may have regarding the restoration process. We are here to make your life easier! From Cameron Park, to El Dorado Hills, to Placerville, to Shingle Springs, let us help you. Being a national company, SERVPRO has developed a renowned reputation with insurance companies and homeowners alike.

Trust your local water damage restoration professionals at SERVPRO of El Dorado Hills/Placerville. You will love us. We would stake our reputation on it!

Placerville are you ready for rain on Sunday?

11/13/2015 (Permalink)

Precipitation map from accuweather.com

Placerville and surrounding areas are forcasted to get rain on Sunday November 13, are you prepared?

This isn't our first rainstorm in the past weeks but it may be the first where overnight temperatures are forecasted to get into the low 30s or high 20s. Rain with freezing temperatures means ice and snow. Make sure your home is prepared!

As always, call our office at (916) 933-3890 if you have any problems. We will be out to help you rain or shine. Our technicians are available 24/7 to assist you with any emergency.

Please visit http://www.accuweather.com/en/us/placerville-ca/95667/weather-warnings/331995 for more information on the approaching storm.

As always, be prepared and be safe. Call SERVPRO of El Dorado Hills/Placerville with any questions or concerns. We would be happy to inspect any damage that you may have and give you a professional recommendation on the next steps.

Leaky Roof?

11/2/2015 (Permalink)

Leaky rooves can cause many problems, to your home and your belongings. Rainfall is great! .....just not when it comes inside!

If you notice a roof leak, call our office at 916-933-3890. We are available 24/7 to help. Not only will we make sure the leak is temporarily stopped, we will assess the damage. With our state-of-the-art moisture meters and infrared cameras, our certified technicians will inspect your home and detect areas of moisture.

Did the water come through your attic? Are there animal feces up there? We will make sure that we discover the entry point for the water and discern the cleanliness and take appropriate measures to restore your home.

Take appropriate precautions if you notice a leak! Make sure that you do not turn on any lights or plug in any appliances in the area until they have been checked for water damage. You don't need an electrical fire in addition to your water damage! The safety of your family is our concern.

We would be honored to help you and your family in the event of a problem. Please call our office at any time. You will be connected with a qualified technician who will assist you. The Institute of Inspection Cleaning and Restoration Certification certify all of our technicians in Water Restoration. You can feel confident that SERVPRO of El Dorado Hills/Placerville will restore your home using the highest of industry standards.

In advance, the dedicated team at SERVPRO of El Dorado Hills/Placerville thanks you for your business and is honored to help you and your family. 

Congratulations!

9/25/2015 (Permalink)

Congratulations to three of our employees: Bill, Devin, and Kelsey, for passing their Water Restoration Techniques (WRT) class with flying colors! Our employees receive the most up-to-date training so that they are better equipped to help you during your loss.

It is important for all of our employees to know how to best help you during your loss, so that when you call our office at (916) 933-3890, you will be speaking with a knowledgeable person. SERVPRO of El Dorado Hills/Placerville is committed to your needs. You, our customer, are important to us!

In addition to continued training, we also institute weekly and job-specific safety meetings. This ensures that you and your home are as safe as possible during our work, and our employees are safe too. If you have any concerns or questions about our work practices or products, please don't hesitate to ask! Safety is our primary concern on any job. We want you, your family, your pets, and your home to be safe and secure.

Call SERVPRO of El Dorado Hills/Placerville today to reach one of our dedicated and knowledgeable employees. We ALWAYS answer the phone. We know that this is a confusing time for you and we are here to help.