Unseen Water

2/1/2019 (Permalink)

This customer had their toilet overflow in the middle of the night. The water came out of the ceiling and into their mattress!

Let me paint you a picture: You wake up at 3am to take your toddler to use the bathroom and you step into the hallway and hear a splash. Uh oh! The toilet didn’t stop filling up after you went to bed last night! What do you do? You call SERVPRO of El Dorado Hills/Placerville! You are worried about the water you can see, but what about the water you can’t? Water on a second story can travel down into the first story and ruin ceilings, walls, and contents. Water will follow the path of least resistance, so seams in flooring or gaps in framing make an easy target. We will come out any time of day or night and assist you in your emergency. Our knowledgeable staff will make sure you are well informed and educated about the process.