A customer in Folsom was referred to us by her insurance company. She had a roof leak and was concerned about the damage to her stairwell. We were able to dry the materials in place without needing to remove anything. We were also able to keep the cost below her deductible so that she didn't need to go through the costly process of an insurance claim!

"What to do before and during a severe storm:

• If you live on or at the foot of a hillside, place sandbags around the perimeter of your home.
• Place rolled up towels along the inside of exterior doors to prevent water from getting in.
• Move valuables and items up from lower levels and away from doors and windows.
• Find a copy of your insurance policy.  Check the wording on water damage and the amount of your deductible."

What to do after the storm:

CALL SERVPRO OF EL DORADO HILLS/PLACERVILLE FOR THE WATER DAMAGE CLEANUP!

This winter in Downtown Placerville, our SERVPRO team received phone call after phone call regarding a flood on Main Street.

The storm drains in the street and the creek running parallel to the buildings couldn't hold all the rain water from the night previous, and caused a flooded nightmare for all the shop owners that morning.

Our team arrived on scene prepared with drying equipment, extracting tools, etc. Dozens of buildings were damaged, but have now been repaired back to normal condition. It’s days like this that we can make a huge impact on our community in a helpful way. Please call SERVPRO of El Dorado Hills/Placerville for any of your restoration needs. Our team is available 24/7/365 and is just one phone call away!

Winter storms are upon us! Make sure that your family is safe and prepared by keeping an emergency kit handy. Call our office 24/7 for any emergency services you may need with regard to water damage or fire damage.

This photo was taken after the recent rains. A parking lot drain malfunctioned and flooded an office building. We were there to clean it up! We are available to provide professional cleanup to our commercial and residential clients. Our staff is trained to handle water or fire damage of any size.

SERVPRO of El Dorado Hills/Placerville is your leading restoration vendor in El Dorado County for any weather-related, fire-related, water-related, or mold-related emergencies. We have teams of experienced, knowledgeable technicians that are available 24-7 to respond to any emergency. We also have contracts with local employment agencies for additional labor as needed. Call us. We are here to help.

This photo was taken when we responded to a building flood. The room was under several inches of water. The building owner contacted us quickly and we were able to extract all of the water and sediment from the rooms. This wasn't just a small loss! It flooded three commercial units, totaling 19 affected rooms. SERVPRO of El Dorado Hills/Placerville responded within one hour and we were able to get the tenants back in business within 3 days. Call us for any weather-related events! We know how to help you navigate the process. SERVPRO of El Dorado Hills/Placerville is the preferred vendor for most insurance companies for fire damage, water damage, and mold restoration.

Last year, the Butte Fire wreaked havoc on our communities. This year, we are in peak wildfire season, and the lines are creeping closer every day. If your home has been affected by soot and smoke, SERVPRO of El Dorado Hills/Placerville is ready to help you and your family get back into your home. Widfires don't always burn down structures. Sometimes, the homes are intact, but the smell is hard to get out. Call us today to help you with restoring your home. We have patented products, equipment, and methods that will make it like it never even happened. Let us know how we can help.

Temperatures are changing now that it is fall and with that comes freezing pipes. SERVPRO of El Dorado Hills/Placerville services all of El Dorado County including Camino, Pollock Pines, Diamond Springs, Placerville, Cameron Park, Shingle Springs, El Dorado, Cool, Pilot Hill, Rescue, and El Dorado Hills. We also service the surrounding areas including Woodland, Stockton, Rancho Cordova, Sacramento, and Folsom. This photo depicts a recent freeze in Pollock Pines where the homeowners were out of the home.